Buyer FAQ
- 1. Why AntsAble？
- ~ AntsAble is a simple , convenient and secure Malaysian Directory-Marketplace for everyone use.
- ~ AntsAble is your one stop marketplace that include Services , Goods , Foods and Flea Market.
- ~ AntsAble also is a directory platform for convenience sourcing.
- ~ You can get the best offer in the market due to our zero transaction fees / commission to seller for any transaction or enquiry.
- ~ You can locate nearby products or services by using our Location Filter , thus can enjoys faster delivery and lower delivery cost. It also helps to reduce damage or missing issue as well.
- ~ Multiple delivery methods - Pick up from store , Express delivery , Courier delivery , door to door service , online service and reservation booking. All at your choice and for your convenient.
- ~ 3 major languages are available on Antsable website and Apps.
- ~ You may communicate and deal with seller directly since AntsAble is allow to do so as our aims is to promote neighbourhood products and services.
- ~ Our sellers are 100% Malaysian Sellers. Support local sellers.
- ~ All our sellers are verified and monitored for the reliability and security of your shopping experience. Please report to us immediately if you found any seller is violated our Terms of Service or having suspicious activity in our platform.
- ~Apart from above, AntsAble also features interesting information about travel destinations, entertainment options, and dining experiences for you.
- 2. How to buy?
You can buy a product/service easily via AntsAble website or AntsAble App.
Ensure you have registered for an AntsAble account and added a delivery address(if applicable).
After searching for a product/service and deciding on what to buy, you can proceed to purchase in the following 3 ways:
| 1. Buy and checkout immediately On the product/service page, Select preferred variation option (if applicable) > Select Buy Now > Select preferred Shipping Option (if applicable) > Enter Seller Coupon or Voucher code > Read Payment Instructions > Confirm Order. |
| 2. Add to cart and checkout with other products/services On the product page, Select preferred variation option (if applicable) > select Add to Cart > View Cart > Select Check Out > Confirm Order as above step 1. *Please take note shipping option must be same for checkout products |
| 3. Add to wish list then add to cart and checkout on later date or time On the product page, Select preferred variation option (if applicable) > select Add to Wish List > View Wish List > Add to Cart >View Cart > Select Check Out > Confirm Order as above step 1 & 2. * Wish List is useful to store products / services for later check out. |
- 3. How do I contact seller for enquiry?
You can contact seller easily with communication tools on product page as below:
| 1. Instance Chat (If seller provided) On the product page, select Chat with Seller > select New Conversation > you may start to chat with seller immediately. 2. Whatsapp Chat (If seller provided) On the product page, on seller's details, select Whatapps Icon > you may start to chat with seller immediately. 3. Email (If seller provided) On the product page, on seller's details, select Seller Email Address > you may start to email your enquiry to seller immediately. 4. Phone Call (If seller provided) On the product page, on seller's details, select Seller Telephone Number > you may start to call seller immediately. On the product page, on seller's details, select Submit Enquiry > you may start to leave your enquiry form to seller immediately. |
4. When and how can I apply for a Return / Refund ?
Please refer Return & Refund Policy for details.
My Account Functions
| 1. Edit Account Edit account information - Name, Email and Telephone. 2. Password Change account password. 3. Address Book Edit/delete or add address. 4. Wish List View Wish List. View all order history. 6. Downloads View all downloadable files. 7. Returns Create and manage product return. 8. Newsletter Subscribe or unsubscribe to AntsAble newsletter. 9. Logout Logout from current account. |
